Shipping Policy
Thank you for choosing my pins. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 1-3 business days, unless otherwise noted. Orders are not shipped or delivered on weekends or holidays.
Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Destination Estimated Delivery
United States 1-5 business days after shipment
Canada & Mexico 2-4 weeks after shipment
International/Overseas 2-10 weeks after shipment
Due to Covid-19, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipment Confirmation & Order Tracking
All orders come with a USPS tracking number. You will automatically receive a tracking number through e-mail.
Please note that tracking numbers on international orders may be delayed or have minimal information once they leave the USA.
International Shipping Policy
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We will not be able to refund any shipping & handling fees if you deny the package due to customs fees, and we may not be able to refund the item.
Incorrect or Damaged Items
In cases of an order that has been damaged in transit, or if your order contained incorrect items, please contact us ([email protected]) and we will help. Please include your full name, order number, and photographs of the incorrect or damaged items.